Return Policy and Criteria
OVERVIEW ON OUR RETURN POLICY
Is your installation not going according to plan? We understand. As car guys and hot rodders ourselves, we have installed numerous car parts on our own rides that never seem to go seamless. Before you get too frustrated, let us help you! Our experienced tech staff is available Monday – Friday from 9 AM to 6 PM EST and can solve nearly every issue over a simple phone call or an email.
MARCH PERFORMANCE RETURN POLICY CRITERIA
- Products may be returned for a full refund within 30 days of purchase for any reason given that the product is in a new, unused, and uninstalled condition.
- Buyer will be credited for purchase price. March Performance is not responsible for any customs or additional fees paid.
- Buyer is responsible for return shipping. Any damage to the product in return shipping due to poor packaging may result in loss of refund. March Performance is not responsible for packages damaged in the shipping process.
- Tips for Packaging:
- Wrap bolts separate from the product.
- Wrap items in foam or paper and separate in the box with air bubbles, paper, or pieces of cardboard. Packing peanuts are not recommended.
- Tips for Packaging:
- Products may only be returned for a full refund if they are in new condition. Any items returned with bolt marks, scratches, or other installation marks will be subject to a 30% or less restocking fee at the discretion of March Performance.
- Any returned products that are damaged beyond usability may result in a full denial of refund.
- If a partial or no refund is to be granted due to excess damage, the item will NOT be returned to the buyer.
- Obtain an RGA (Return Goods Authorization) from March Performance (1-888-729-9070). Enclose copy of purchase receipt with completed warranty return form which is included with your purchase and have a your RGA number written on the outside of the return package. If these cannot be located, the return process may be delayed or result in denial of refund.
- Please allow up to 14 business days for your return to be processed and account credited.
For additional questions on our return policy, please send us a message or call us at 1.888.729.9070.